How Heron Works
New to Heron?
If you're ready to get started but not quite sure how things operate around here, you’ve come to the right place. Everything you need to know to get your Heron rental can be found below. More questions? Check out our FAQ page!
Shop our website
Explore our wide range of products!
Not sure where to start? Take a look through each of our themed sections under ‘Shop’: Home, Events, Outdoor, Tech, Favorites.
We have everything you need for personal at home use including carpet cleaners, tools and appliances, products needed for hosting events and even rentals for outdoor fun! All our inventory was chosen carefully for quality and ease of use. Plus, we provide all the instructions and helpful tips you’ll need to make setting up a breeze.
Checkout
After adding to your cart, start your reservation:
1. Find availability and adjust dates needed for your rental by clicking on the blue cart and adjusting the calendar dates atop the window. Multi day discounts start at 2 days.
2. During checkout, you will be prompted to choose a delivery window; 9-12 or 2-5. This indicates the timeframe your items will be dropped off and picked up on the dates needed.
3. Delivery is free for all of Travis County!
Enjoy
We deliver your rental items along with all listed accessories and instructions needed for use right to your front door! The fun starts when you receive a text from us that your order has been delivered.
Returning Your Rental
At the end of your rental period, place your order back outside your door in its original packaging. These items should be placed and ready for pickup at the very beginning of the delivery/return window you chose during checkout. After that, you're all done!
We do the cleaning, maintenance, delivery and pickup -- you just have fun!
All of our rentals begin at 24 hours and include delivery and pick up to all of Travis County.
Questions? Have a look at our FAQ or chat with us!
