How Heron Works

We're not your typical rental company.

We offer a full service online shopping experience. There is no need to email and wait for a quote. Availability is automatically updated as orders are placed - simply add what you'd like to rent to your cart, choose your dates, and check out. It's really that easy!

Rentals start at 24 hours and include free delivery and pickup in the Austin area. Free delivery to Round Rock for orders over $50. Scroll to the bottom of this page to see if your area has an order minimum. Free same day delivery - same day order cut off is 12pm. Our warehouse is open for pickups and returns 7 days a week.

Ready to order? Start here or keep scrolling to learn more.

Browse our website

Place Your Order

I live outside of your delivery zone, can I pick up my order?

Yes! In the additional delivery instructions space at checkout put "warehouse pickup" and we will text you pickup directions the day before your rental begins. Our warehouse is located in Central Austin at 5460 Guadalupe Street.

Can I request a more specific delivery and pick up time?

No. We are able to offer free delivery and pickup by designing an efficient route dropping off and picking up all of our orders in two three hour windows. Efficiency, combined with the fact that the schedule is constantly changing as new orders come in, makes it impossible to give specific drop off or pickup times.

We do however offer guaranteed delivery options, check them out here!

Delivery Day

Do I need to be home when my rental is delivered?

No! We'll leave your order outside your door and send a text to let you know your order has been delivered.

Do you set up my order for me?

We do not set up orders. All of our products were chosen for ease of use and designed to be set up and used by the customer. We've had hundreds of successful orders with this model, we guarantee you'll have no issues.


What if I don’t feel comfortable leaving the item outside?

We've been in operation for over three years with hundreds of successful pickups without issue. If you feel your situation may be exceptional please let us know know via email or text after your check out.

What happens if my item isn’t outside for pick up?

There is a $30 fee for a missed return window as we will have had to disrupt our delivery route to return to your home at a later time.

Delivery Map Key

Not sure where we deliver?

More questions? Have a look at our FAQ, text us at 512- 256-0163, chat with us using the icon in the bottom right hand corner, or send us an email!

You're ready to go!

What are you going to rent?