Terms and Conditions

Responsibility and Use & Disclaimer Warranties: You are responsible for the use of the rented items. You assume all risks inherent to the operation and use of rented items, and agree to assume the entire responsibility for the defense of, and to pay, indemnity and hold Rent from Heron Inc.  harmless from and hereby release Rent from Heron Inc.  from, all claims for damage to property or bodily injury (including death) resulting from the use, operation or possession of the items, whether or not it be claimed or found that such damage or injury resulted in whole or part from Rent from Heron Inc.  negligence, from the defective condition of the items, or any other cause. YOU AGREE THAT NO WARRANTIES EXPRESSED OR IMPLIED, INCLUDING MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE HAVE BEEN MADE IN CONNECTION WITH THE EQUIPMENT RENTED. 


Equipment Failure: You agree to immediately discontinue the use of rented items should it at any time become unsafe or in a state of disrepair, and will immediately (one hour or less) notify Rent from Heron Inc. of the facts. Rent from Heron Inc. agrees at our discretion to make the items operable in a reasonable time, or provide a like items if available, or make a like item available at another time, or adjust rental charges, The provision does not relieve renter from obligations of contract. In all events Rent from Heron Inc.  shall not be responsible for injury or damage resulting in failure or defect of rented item. 

Use of Equipment: Renter agrees & covenants to be satisfied with the instruction and condition of equipment rented and the proper and safe use equipment, or that renter is so familiar and conveyed to Rent from Heron Inc.  you were. Renter further agrees that the items will only be used at the address listed on contract, and only for the purpose for which it was intended and manufactured. Subleasing or improper use is prohibited. Renter agrees they have read all instruction manuals, operating instructions, and warnings related to rented items 


Equipment Responsibility: Renter is responsible for equipment from time of possession to time of return. Renter assumes the entire risk of loss, regardless of cause. If items are lost, stolen, damaged, renter will assume cost of replacement or repair, including labor costs. Renter shall pay a reasonable cleaning charge for rented items returned extremely dirty. 


Time of Return: Renter's right of possession terminates upon the expiration of rental period set forth on the contract. Time is of the essence in this contract. Any extension must be agreed upon in writing. 


Late Returns : Renter shall make available rented items for pickup before the beginning of their pickup window the day their rental agreement ceases. If the items aren't available for pickup, the full rental rate shall continue until items are returned. 


Payment: Renter shall pay all charges payable on this contract in advance, provided however that all forgoing shall not limit the amount of payable by renter hereunder and all additional amounts hereunder shall be paid immediately as such costs are incurred.


Cancellation: All cancellations must occur before 48 hours before the beginning of the chosen window on the day their rental begins. If cancellation is not received 48 hours in advance, renter has the option to reschedule but no refunds available after 48 hours before the renters chosen delivery window begins.


Delivery & Pickup: Renter shall return the items in the same working condition they were delivered and if Rent from Heron Inc. agrees to pick up the item, renter shall make it available to Rent from Heron Inc.  for pick up at a mutually agreed and convenient accessible location. Delivery and pickup shall be at the convenience of, and at the time designated by Rent from Heron Inc. Renter agrees to pay a service charge of $30 for each extra delivery or pickup call required by Rent from Heron Inc.


Care of Equipment: In addition to its other obligations hereunder, Renter shall: Pay a reasonable cleaning charge for items returned overly dirty. Protect the rented items from weather damage, breakage, unauthorized or improper use, theft or loss while in possession of renter. 


Hold Harmless Agreement: Renter agrees all risk, and agrees to hold Rent from Heron Inc.  and any of its staff harmless from and against any and all claims, losses, liabilities, and damage, and all costs and expenses arising directly and indirectly at or relating to; The delivery, loading, unloading, erection, installation, dismantling, and use of rented equipment. Contact of underground utilities, pipes, or any condition on renter's property. All necessary surface repairs. Any injury or damage during the use of rented equipment including inflatables, dunk tanks, and any interactive games.